Courtyard by Marriott Bangkok Sukhumvit 20

Very friendly staff, good spå. The pool gad Anine locationWe liked the cookingclass.

Not much

Room checked in at 11:00 am and not ready yet at 3:30 pm. Poor lighting in room. Noise (like construction) all the time on the 4th floor just above our room. False balcony (with no door to go outside). No mirror in front of me in bathroom, etc etc.

Hotel employee at reception was very warm and courteous

Location

The shampoo

Great location. Well maintained and clean. Friendly staff.

The front desk takes a long time to get you checked in.

Clean and good location

Breakfast

Excellent location and nice friendly staff. Not too complex and easy to wondering about, good Bfast faster front office service.

Not enough sunlightj in the room although we were on the fifth floor. Unfortunately we didn’t get a room with a good view.

Was clean and good location

Breakfast had lack of choice and not what I would expect from a Marriott property

Pros: Concierge is very helpful . Breakfast buffet spread and quality is good.

The room was small. Irrespective of booking for 3 people (2 Adult +1 child (11yrs)) required arrangements were not done. Basic things like water bottles, glass for water and coffee were missing not available for 3 people. Even, there was one Bathing suit provided. Things were made available after calls to housekeeping. Room was not clean on second day, again feedback was provided and it was take care of next day. On 3rd day, my personal bottle of oil got missing when we came back to the room.

Nice location. Rooms are super clean.

In the morning, the notices from the construction site in front of the hotel is a bit disturbing.

Great location. Clean corporate hotel.

Pool bar area no atmosphere and no staff !!

The Staff at the concierge and the bell boys were all sooo kind, friendly and helpful!! i feel so welcomed with my infant and husband, so looking forward to meet and greet the staffs in the morning :)The Foods were at its best!! Perfect breakfast and in-room dining <3

The swimming pool stairs are rather dangerous but thats fine to pay more attention on the steps. The deluxe room that we stayed in was a little small, would love to come back in future to explore other room types.

Excellent staff. Very helpful and would go out of their way for any requests. Excellent fast housekeeping service.

The gym equipment was not up to standard of everything else’s offered by this property.

It was good

We paid extra breakfast. First by credit card. than cash. Waiting for cancellation the double charging.

Stayed for 4 nights with my family of 6 including 1 baby. We got two connected rooms which was nice. The rooms were clean and well equipped with all the necessities. The baby cot provided was also cozy and safe. What stood out to me the most was the exceptional customer service - each staff member went above and beyond to meet our needs and make our stay wonderful. Complementary bottled water replaced daily was appreciated. If I am to be slightly critical:- the breakfast variety seemed limited - the bathroom came with a small soap to wash our hands - a liquid hand soap dispenser would have been better and more hygienic.- they don't offer a hotel transfer service but are happy to call you a taxiOverall, we were happy with our stay and can recommend especially to families!

5 excepcional days. Excellent breakfast with many options. The personal was professional and friendly

The location, property is nice new.

Breakfast options are limited and repetitive. I was travelling with my infant and they were not ready sterilise milk bottles.

Great location and large clean rooms

Poor facilities, the pool is small has limited amount of chairs and is in the shade of surrounding buildings for most part of the day. The fitness center is small as well. Very few equipment and gets crowded if there are more than 3 people.

Staff needs more training. I can understand as the hotel is new, the staff is adjusting to new processes. The check in process took a lot of time. They need to do it faster.

- breakfast

- Room was small when compared to the pictures and it was misleading - Air conditioning was not working properly